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On your purchase receipt, scroll until you see a button labeled “Developer Contact.”.If you’d like to try to get your money back, here’s how to get started. Instead, you’ll need to contact the developer of the app to request a refund, which isn’t guaranteed. If it’s been more than 48 hours since you downloaded the app you want to be refunded for, Google Play can no longer refund you directly. Make Your Money Work for You How To Get a Refund for an App More Than 48 Hours After Purchase Finally, check your bank account to be sure the money is returned.Check that you receive an email notification confirming that your refund has gone through, and keep a copy for your records.Confirm the refund by pressing the “Yes” button. Click on the button labeled “Refund.” The app will ask you if you are sure you want a refund.Look through the list and select the app for which you’re seeking a refund. Your purchase history will show a list of apps you’ve bought.Select the option labeled “Account,” then select the option labeled “Payment History.” Once you navigate to your profile, you’ll see a list of options.If using the Google Play mobile app, click the three horizontal lines in the corner. Open the Google Play Store or use your browser to navigate to the website.For purchases fewer than two days old, you can request a refund by following these steps. If you’re still within the Google Play refund window, you’ll have an easier time requesting a refund. Before messaging the app’s developers, check how long it’s been since you made your purchase. Our positive response came in 24 minutes after we submitted the request, we still haven’t lost any in game items and we got our money back.Customers who purchased an app through the Google Play Store within the last 48 hours may apply for a refund directly through their Google Play account.

Describe your issue: We explained how the Coins we got are no longer as useful as the last app update removed the core tracking feature from the app and in term a number of items from the in app store lost their in game value and utility.Select a reason for your refund: Purchase is defective….Fill in the form and select the following:.Select an option which applies to you – refunds for items bought 2 hours or 48 hours earlier.Scroll down and click to expand Apps, games, & in-app purchases (including subscriptions).Go to Returns and refunds on Google Play support page.Our refund request was successful and here’s a short guide how we did it: We tried requesting the refund through the mobile Play Store but there was option available, so we navigated to the web version and managed to request it. Mainly, the $9.99 for 1,200 PokéCoins we bought on friday, 29th of July 2016. After downloading the disastrous Pokemon GO 0.31.0 update, we were adamant to get our in app purchases refunded.